About Us

The IT-HelpDesk.Co Overview

 

IT-HelpDesk.Co is a professional company that provides high quality IT support to small businesses and home users throughout Essex and South east.

The business started in early 2004 in Leigh On Sea with the goal of providing "corporate quality" IT support to small businesses and home users without the associated high costs.

In early 2010 the company was restructured and re-branded as The IT-HelpDesk.Co . We serve over 2500 customers from diverse sectors including Engineering, Manufacturing, Finance, Insurance and Marketing to Professional's working from home to name a few.

We have achieved this success through our unique structure which combines advanced support technology with local, friendly, professional delivery to provide a flexible, high quality service… at an affordable price.

The unwavering focus of the business is to remove our client’s worries and concerns about their computers and anything that communicates with, runs on, or connects to them.

Our support technology enables us to monitor and manage all our client’s computers simultaneously and pro-actively work on them preventing problems before they occur - saving time and money. Most problems can be fixed remotely, often within minutes, but we also have engineers based throughout Essex Hert’s and  North Kent ready to visit clients when needed.

We don’t patronise our clients, we work with them to achieve their goals through technology, not despite it. And we don’t try to confuse with technical jargon. Our staff understand people and business, not just technology.

The IT-Helpdesk.Co unique structure provides our clients with superb support and a level of service that is the envy of the industry.

If you would like to know how we can help you then please call us on 01702 711700 or 'Request A Call Back' 

What Services Do We Provide?

As we mentioned above, we really only offer one service… to remove all your worries and concerns about your computers and anything that communicates with, runs on, or connects to them. If we can achieve this we know our customers will be delighted that they can concentrate on using them to achieve their goals, whether that’s simply doing some on-line shopping or growing a successful business.

More specifically our services include:

Troubleshooting And Repairs
'No Tie In' Home & Business Service Contracts
Virus Detection, Removal and Protection
Preventative Maintenance
Data Recovery and Backup
Broadband Installation
Hardware Recommendation and Supply – anything from a cable to an entire office infrastructure
New PC Set-up
Network installation and maintenance
Software Supply, Installation and Set-up
Upgrades
System Specification, Installation & Maintenance
Web Design
Help, Advice and Training
Consultancy
VoIP - Internet phone calls

If the service you require is not here then we can almost certainly still help you so give us a call on 01702 711700 to discuss your requirements in more detail.

 
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